5. Cómo funciona el sistema de pago

How the payment system works

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At Secret Panties, our goal is to provide our customers with a safe and satisfying shopping experience at all times. For this reason, we want to provide you with all the information you need about how the payment system works on our platform.

What is the wallet and how does it work?

The wallet is a tool to manage the money you have generated. Imagine that you have sold a thong with lace. That money derived from sales, tips or subscriptions is kept in a wallet within the platform.

The amount shown in this wallet is the full amount that will reach your bank account when you request a transfer to your bank account, since this amount already has the platform commission deducted.

In the case of being a non-Premium user, the minimum withdrawal amount that must be in the wallet is €50. On the other hand, if you are a Premium user, you can request a withdrawal when you have accumulated at least €25.

Once you reach the minimum established in each case, you can request a withdrawal to your bank account. In order to request it, it is important that you remember that you must complete all your personal and bank information so that we can process the transfer in your name and to the bank account that you indicate.

Payment gateways

When making your purchases at Secret Panties, all payments within the platform are made through Verotel (Worldwide) or PayU (Colombia). They are 100% secure payment management platforms, so we can guarantee a safe transfer of money from buyer to seller. These payment gateways ensure that your personal and financial data is protected and secure at all times.

Payment method

Currently, the current method of collection of Secret Panties is done by bank transfer. To receive money from buyers, some buyers and sellers are used to using other options such as Bizum, Verse or PayPal, since they are usually more secure methods.

Tips to avoid fraud

It is important to take into account some security measures to avoid fraud when making purchases online. Here are some helpful tips:

  • Never share your personal information and only make sales with buyers who do not engage in suspicious activities, such as wanting to divert the conversation or purchase process to other platforms or insisting on talking but not buying. For more tips on how to protect your privacy, check out our blog article on it.
  • The safest thing is that you only contact buyers through the tools and channels that we offer at Secret Panties, since in case of fraud it is easier for us to intervene and help.

We hope this information has been useful to you and has given you a better understanding of how the payment system works at Secret Panties. Remember, if you have any questions or concerns, our team will be happy to help you.

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